Problems With Valspar V700 Emulsion
Had a little issue with Valspar, in fact, I’ve calculated my economic loss to rectify the issue will be about £430; new materials, fuel and consumables, plus additional labour. I only quoted £400 for the job to start off with!!
So far, I’ve shelled out on their paint, consumables and fuel, wasted two days, this takes me to the £400 quoted. With the additional above loss, it’s going to stretch me.
I appreciate this was always going to be a difficult colour to work with, but six coats and a base coat isn’t acceptable. Especially for a paint which boasts to be made for professionals and charges a premium price. Considering the finish, I’m afraid to say, I’m less than impressed.
You’re only as good as your last job! I’m sure Valspar will deny that it is anything to do with them, but I think they have over promised when they say they can match any colour. I’m sure if you’ve tried to get certain colours from more established brands, they will not have a formula, or advise if you’re cross tinting between bases as they’ve come across these problems (not all colours can be tinted to certain bases for a plethora of reasons;- light fastness, flashing, coverage etc – don’t ask me why I’m not a chemist!).
If it doesn’t go in in four coats, it shouldn’t be mixed, nor should it be sold as a trade paint.
It’s our reputations at stake, however we must rely upon the advice and expertise of the suppliers to facilitate our businesses. Sadly, this appears not to be reciprocated, as their profit protection for their shareholders comes first.
I’m sure this will be divisive, as I’m sure that most of you all will not have had an issue. Nor am I attempting to besmirch the name of Valspar (a very well-established US brand, however the U.K. has different legislative standards e.g. VOC etc) as I’m sure we’ve all had issues at some point with other brands. However, being self Employed, it hits you first, it inconveniences your customers, it damages your reputation and knocks your confidence a bit.
I’m hoping that they will hold up their hands and take it on the chin, as I feel I have so far!
My apologies for the grainy pictures.